Privacy Policy
Last Updated: November 30, 2025
1. The "Zero-Training" Guarantee
We do not train our models on your data.
- Zedly utilizes pre-trained Large Language Models (LLMs) via secure APIs or local inference.
- Your documents, queries, and generated outputs are never used to improve, fine-tune, or train our base models (Llama, GPT, Claude).
- We contractually enforce "Zero-Data Retention" policies with our upstream providers (if applicable) for the duration of inference.
2. Data Residency & Processing
The Vault
Your original files are stored in AWS/Wasabi servers located in the United States (unless a specific region is selected on Enterprise plans).
The Desk
When active, your data is processed in volatile memory (RAM) within a secure, isolated container.
Destruction
Upon "Hibernation" or session termination, the RAM container is destroyed, and all active vectors are cryptographically erased.
3. Information We Collect
| Data Type | Description |
|---|---|
| Account Data | Email, Name, Billing Information (processed via Stripe). |
| Usage Data | Telemetry on how you use the app (e.g., "Number of queries," "Storage used"). We do not collect the content of your queries. |
4. Third-Party Subprocessors
We use the following trusted services to operate Zedly. We ensure they adhere to strict privacy standards:
| Service | Provider | Purpose |
|---|---|---|
| Storage | Wasabi Technologies / AWS S3 | Encrypted Storage |
| Payments | Stripe Inc. | Payment Processing |
| Vector Database | Pinecone / Weaviate | Ephemeral Indexing |
5. Your Rights (GDPR / CCPA)
You have the right to:
Export
Download all your Vault data at any time.
Delete
Request the permanent deletion of your account. We will scrub all data from our Vault and Backups within 30 days.